Sony Reverses Course on Helldivers 2 PSN Linking, But Regional Issues Remain
In a dramatic turn of events, Sony has rescinded its controversial requirement for Helldivers 2 players on Steam to link their accounts to PlayStation Network (PSN). This decision comes after an unprecedented wave of negative reviews and community backlash.
The Power of Steam Reviews
The Helldivers 2 controversy highlighted the potency of Steam's review system as a tool for player advocacy. Within days, the game received over 200,000 negative reviews, plummeting its positive rating below 50%. Remarkably, even Arrowhead developers encouraged players to leave negative feedback to catch Sony's attention.
This incident has sparked debate about the weaponization of Steam reviews. While not an ideal solution, it represents one of the few effective ways for average players to voice discontent:
- Most players lack the reach of popular streamers or journalists
- Refund requests are often futile for digital games
- Social media posts from individuals often go unnoticed
- Direct developer harassment is unethical and harmful
Unresolved Regional Issues
Despite Sony's reversal on PSN linking, a significant problem persists. Helldivers 2 remains unavailable for purchase in 177 regions where it was previously delisted. Arrowhead CEO Johan Pilestedt addressed the issue on Discord:
I'm speaking to our partners at PlayStation and Valve for it to be undone. Getting the account linking took a herculean effort – but I won't rest in my desire to have it available everywhere.
The continued delisting is puzzling, given that the PSN requirement has been dropped. This leaves many potential players unable to purchase the game, while existing owners in those regions can presumably continue playing.
Looking Ahead
The Helldivers 2 saga demonstrates both the power of collective player action and the complexities of modern game distribution. While the immediate crisis has been averted, questions remain about regional availability and the long-term impact on the game's reputation.
As the situation develops, it will be crucial for Sony, Valve, and Arrowhead to maintain clear communication with their player base to rebuild trust and ensure equitable access to the game worldwide.