Microsoft's AI-powered Copilot for Microsoft 365 has generated significant buzz, but recent reviews suggest the tool still has some maturing to do before it can fully deliver on its productivity promises.
Mixed Reviews from Tech Experts
Tony Phillips of How-To Geek expressed reservations about adopting Copilot, citing concerns over:
- Privacy and data security
- Effectiveness and accuracy
- Cost justification for premium AI features
In a more extensive review, Preston Gralla of Computerworld found Copilot to be:
- An excellent assistant for creating documents
- A powerful tool for slide presentations
- Limited in its capabilities with Excel
Pricing and Adoption Considerations
At $30 per user per month, Copilot represents a significant investment for businesses. Gralla advises companies to consider limited adoption for now, stating it likely won't come close to paying for itself in productivity increases, at least for now.
Early Release Challenges
Some tech experts have encountered frustrating experiences with Copilot's current iteration. One reviewer reported issues including:
- Spinning screens
- No responses
- Inaccurate responses
- Overall lack of functionality
These problems led the reviewer to question why Microsoft released the product in its current state.
Looking Ahead
Despite current limitations, many believe Copilot has potential to become a productive and useful tool as it matures. Microsoft continues to refine the technology, and businesses are advised to monitor its development closely.
For now, smaller businesses may want to wait for more polished AI productivity tools that can demonstrate clear return on investment before making significant commitments.
As AI technology rapidly evolves, Microsoft Copilot for 365 serves as a case study in balancing innovation with product readiness in the competitive landscape of AI-enhanced productivity suites.