FTC Challenges Microsoft's Xbox Game Pass Changes, Citing Consumer Harm

BigGo Editorial Team
FTC Challenges Microsoft's Xbox Game Pass Changes, Citing Consumer Harm

The Federal Trade Commission (FTC) has filed a new complaint against Microsoft regarding recent changes to Xbox Game Pass, arguing the price hikes and tier restructuring exemplify the consumer harm they warned about during the Activision Blizzard acquisition.

FTC's Concerns

In its filing, the FTC highlighted several issues:

  • Discontinuation of the $10.99/month Console Game Pass
  • New users must pay 81% more for Game Pass Ultimate
  • Introduction of a degraded Game Pass Standard tier at $14.99/month
  • Withholding of day-one releases from the Standard tier

The agency views these changes as product degradation combined with price increases, which they claim validates their earlier merger concerns.

Microsoft's Response

Microsoft has pushed back against the FTC's characterization, stating:

  • The new Standard tier is not degraded as it includes multiplayer functionality
  • Game Pass Ultimate's price increase to $19.99/month comes with added value
  • Day-one releases like Call of Duty will be available on Ultimate tier

The company argues these changes offer more value to consumers, not less.

Collaboration between Activision and Blizzard highlights Microsoft's strategy with Xbox Game Pass amidst FTC scrutiny
Collaboration between Activision and Blizzard highlights Microsoft's strategy with Xbox Game Pass amidst FTC scrutiny

Analysis

While both sides make some valid points, there are issues with each argument:

  • Microsoft's claim of added value is undermined by the overall price increases
  • The FTC's focus on subscription changes contrasts with their original merger concerns

Ultimately, the price hikes align with industry trends, as seen with other gaming and streaming services. However, the timing so soon after the Activision acquisition raises questions about Microsoft's long-term strategy for Game Pass.

As this dispute heads to the US Court of Appeals, it highlights the ongoing tension between tech giants and regulators in an evolving digital marketplace. The outcome could have significant implications for how subscription gaming services are structured and priced in the future.

Call of Duty signifies the high-stakes nature of gaming subscriptions and regulatory scrutiny in the industry
Call of Duty signifies the high-stakes nature of gaming subscriptions and regulatory scrutiny in the industry