Samsung is doubling down on long-term software support, extending its 7-year update promise beyond just smartphones. The tech giant recently announced that select AI-powered smart TVs will now receive software and security updates for 7 years, matching the commitment made for the Galaxy S24 series.
This move comes as Samsung faces increased competition in the smart TV market from Chinese brands like TCL. By offering extended software support, Samsung aims to differentiate its products and provide more value to consumers over the long term.
Key points of the expanded software support:
- Applies to AI-powered Samsung smart TVs
- Includes some 2023 models in addition to new TVs
- Longest support period currently offered by any TV manufacturer
- Matches 7-year update promise for Galaxy S24 smartphones
For Galaxy S24 owners, Samsung recommends several steps to get the most out of the new devices:
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Customize the side button: Change the press-and-hold function from launching Bixby to showing the power menu.
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Enable gesture navigation: Switch from the default three-button controls to more modern gesture-based navigation.
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Set up lock screen widgets: Customize information displayed on the lock screen for quick access.
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Sign in to use Galaxy AI: A Samsung account is required to access the new AI features.
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Install Gboard: Consider using Google's keyboard for a potentially better typing experience, while still having the option to switch back to Samsung's keyboard for AI features.
While the extended software support is a positive step, some may question the increasing reliance on smart features in TVs. However, as connected devices become the norm, Samsung's commitment to long-term updates could provide peace of mind for consumers investing in their ecosystem.
The expansion of 7-year support to multiple product lines demonstrates Samsung's focus on software longevity and could put pressure on competitors to follow suit. As the battle for ecosystem dominance continues, software support may become an increasingly important differentiator in the consumer electronics market.
Samsung emphasizes long-term software support, as seen in the Galaxy S24 smartphone, now extending to AI-powered smart TVs |