Microsoft Word Bug Deletes Files: How to Protect Your Documents

BigGo Editorial Team
Microsoft Word Bug Deletes Files: How to Protect Your Documents

Microsoft has confirmed a critical bug in Word for Windows that could lead to accidental file deletion, causing concern among users of the popular word processing software.

The Bug: What You Need to Know

The issue affects Microsoft Word for Microsoft 365 version 2409, build 18025.20104. Under specific conditions, the software may delete files instead of saving them:

  • Files with capitalized extensions (e.g., .DOCX, .RTF) in their names
  • Filenames containing the # symbol
  • When closing Word by clicking the X button and saving when prompted

While deleted files may end up in the Recycle Bin, the potential for data loss is significant.

Protecting Your Work

Microsoft has offered several workarounds while they develop a permanent fix:

  1. Manual Saving : Save your document manually before closing Word.
  2. Adjust Settings : Enable the option Don't show the Backstage when opening or saving files with keyboard shortcuts (File > Options > Save).
  3. Use Word Online : The web version is unaffected by this bug.
  4. Downgrade : Consider reverting to an earlier version of Word.
Settings options can help users protect their work from potential data loss due to software bugs
Settings options can help users protect their work from potential data loss due to software bugs

Looking Forward

This incident highlights the importance of regular backups and the potential risks of automatic saving features. As Microsoft works on a solution, users should remain vigilant and implement the suggested precautions to safeguard their important documents.

Stay tuned for updates as Microsoft addresses this critical issue in one of its flagship products.