Samsung's latest flagship smartphones are facing unexpected challenges with their charging capabilities, causing concern among early adopters. The issue primarily affects the premium models in the lineup, specifically the Galaxy S25 Plus and S25 Ultra, which were designed to showcase improved charging speeds and battery performance.
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| A Samsung Galaxy S25 smartphone placed on a surface, highlighting the device affected by reported charging issues |
The Charging Problem
Users worldwide are reporting significant charging irregularities with their new Galaxy S25 Plus and S25 Ultra devices. The primary issue manifests when using Samsung's 45W charger and 5A cable combination, resulting in either extremely slow charging speeds or complete failure to charge. Some users describe their devices entering an endless loop of connecting and disconnecting from power, despite using official Samsung charging accessories.
Technical Details and Impact
The problem appears to be specifically related to the 5A cable implementation, affecting the devices' Super Fast Charging capabilities. While Samsung had promoted improved charging speeds for the S25 series, with promises of reaching 70% battery in just 30 minutes, these issues are preventing many users from experiencing these enhanced charging speeds. Interestingly, the same charging equipment works perfectly fine with other Samsung devices, suggesting a specific compatibility issue with the new models.
Official Response and Solution
Samsung Italia has officially acknowledged the charging problem, confirming that the company is aware of the anomaly specifically related to 5A cable charging. A software update is promised to resolve the issue, though no specific timeline has been provided. The earliest potential fix might arrive with the March 2025 security patch, leaving affected users to rely on temporary workarounds.
Temporary Workarounds
Users have discovered several temporary solutions while waiting for the official fix. Disabling the Super Fast Charging feature has helped some users restore basic charging functionality, albeit at slower speeds. Others have found success by switching to 3A cables, which come bundled with the devices. However, these workarounds significantly impact the charging speeds that were meant to be a key selling point of these premium devices.
Broader Context
This charging issue adds to other reported problems with the S25 Ultra, including interference between magnetic accessories and S Pen functionality. While not affecting all users, these issues raise questions about quality control and testing procedures for Samsung's flagship devices, which command premium prices of up to USD 1,300.